FAQ

Can I buy several tickets at the same time in the webshop?

It is possible to purchase several lift passes in one order. The lift pass data is linked and saved in «My account». The administration of the cards takes place on «My account». Next year, keycard numbers, names, etc. will already be saved when the order is placed.

Do I have to choose a specific date?

The skipass you purchased is valid for the period you purchased.

Where can I buy day passes for the ski area?

Day tickets can be purchased via the webshop or at the ticket machines at the valley station of the cable car.

Where can I buy a season ticket?

If you are a new customer, season tickets can be purchased at the Visit Vals tourist office.
If you are already a customer and have a keycard of the latest generation of the Vals mountain railroad,


you can also renew your season ticket in the webshop.
Please create an account in the webshop and register your data carrier (number marked in yellow). It is only possible to purchase a season ticket in the webshop on the correct data carrier.
Visit Vals AG
during the usual opening hours:
 Monday due Saturday 9 – 12 AM and 2 – 5PM
Closed on Sundays and public Holiday

How do children and Teenager under the age of 16, who travel free of charge, get through the turnstile?

Children and Teenager under the age of 16 receive a personalized season pass at the Visit Vals tourist office. This can be used to pass through the turnstile throughout the season. At the valley station of the cable car, a one-off children's day free pass is available from the guest attendant.

Do children have to show identification?

Children aged 12 and over must show identification.

If I don't have a season ticket, do I have to buy a ski ticket every day?

No. You can also buy multi-day tickets in the webshop, at the ticket vending machine or at the valley station.

How do I register an existing subscription?

After successful registration in the store, search in the

  1. «Profile settings»
  2. «Manage keycard»
  3. «Ad new card»

  1. The name of the main card user
  2. Assign a name for the card to identify it
  3. Select «Virtual» for the type of card!
  4. Enter the card number which is printed on the back of the keycard



Where are we?

Poststrasse 44A, CH-7132 Vals

we are here

Büro & Seilbahnen

Visit Vals AG & Seilbahn

Poststrasse 44A, CH-7132 Vals

 

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